e-telegence is an IT support and web services company at the Ironworks Business Centre in Falkirk. It works mainly with small businesses across central Scotland, including in Stirling, Edinburgh, Glasgow, Linlithgow, Livingston, Alloa, and Perth. It also offers remote support to clients wherever they are based.
The company sells two main services on monthly plans. Its IT Care Plan covers remote helpdesk support, system monitoring, Microsoft 365 management and security hardening, patch management, and onboarding and offboarding of staff. A higher tier adds onsite visits and a named engineer. Its Website as a Service plan provides a WordPress site with hosting, daily backups, local SEO, Google Business Profile setup, and monthly ranking reports. New clients are offered a free security audit.
The business has been trading for more than two decades. It originally offered web design, application development, IT support, and digital marketing. It now presents itself as a single supplier for a business's IT support and its website, billed on one monthly invoice.
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Location
Ironworks Business Centre, Bankside Industrial Estate, Falkirk, FK2 7XE